FAQs | Cook-tek - Quality Food for your's Service

Help & Support

Frequently Asked Questions

Answer: Open the app and sign in using your phone number and password. Please note if you are a new user, you need to sign up first.

If you forget your password, you can use your mobile number to login via OTP. You can change your password by following these steps: 1. Tap on Forgot Password button on your log-in screen 2. Enter your registered Email ID or Phone Number 3. You will receive an email/SMS with a unique verification code 4. Use the verification code to create a new password Keep your password confidential. Our Support Team will never ask you for your password.

Do you take bulk order requests? Yes, we do accept bulk orders. To place a bulk order, go to our website's Home page > Deals > Bulk Orders and fill up the form. Alternatively, you can call us on (022 - 33493949) to place a Bulk Order.

My money got debited but the order is not placed. Please be assured that your total amount will be refunded back to the source within 24-48 hours. You can place a new order again.

Can I pay online when my order is delivered to me? You can select Pay Online on Delivery option while placing your order.